Next Plumbing and Air
Review Summary
Next Plumbing and Air receives consistently positive reviews highlighting:
- Professionalism and Expertise: Technicians are knowledgeable, explain issues clearly, and provide thorough service.
- Excellent Service: Technicians are polite, efficient, and go above and beyond (e.g., wearing booties, offering advice).
- Reliability and Responsiveness: They are available for emergencies and offer quick service.
- Quality Workmanship: Jobs are completed neatly and correctly, with attention to detail.
- Fair Pricing and Communication: Clear pricing and good communication with both the office and technicians.
- Specific Technicians Praised: Doug, Rod, Dan, and Justin are frequently mentioned for their excellent service.
- Wide Range of Services: They handle various plumbing issues, including leaks, repairs, installations, and drain cleaning.
Reviews
View All on Google4.9
(1188 reviews)
Tracey Gurizzian
We couldn’t be more impressed with NEXT Plumbing! Their Master Plumber, Doug, was an absolute professional from start to finish. He quickly diagnosed the source of the leak and explained everything clearly before starting the work. His attention to detail and thorough approach gave us complete confidence that the issue was being handled the right way. Not only did Doug fix the problem efficiently, but he also went above and beyond to explain what he fixed. He asked us to contact him if any further issues arose. It’s rare to find this level of expertise and dedication. If you’re looking for reliable, knowledgeable, and professional plumbing services, we wholeheartedly recommend NEXT Plumbing in Cape Coral. They’ve earned our loyal customer satisfaction.
Michelle Rice
We were in need to have our shower head repaired. I called Next Plumbing because of the high ratings. I wasn’t sure the ratings were authentic but moved forward anyway because they were able to squeeze in my minor emergency on the same day. When Rod arrived, he was super polite and put booties on immediately. I can’t tell you how much that meant to me as I often need to mop the floors after repairmen leave my house. Rod was able to diagnose the problem right away. He explained the issue thoroughly. Rod’s explanation made me realize the level of experience he had, which in turn made me feel comfortable working with him on this issue. He reviewed the charges and explained the warranty behind the work. I shared with Rod that I called his company on a whim and thought the reviews may not be authentic. I told him, after this experience I now believed every word these customers wrote were true. I hope I will never have a need for a plumber again, but if I do, I am calling Rod. Rod is a class act and Next Plumbing should be proud to have him on their team.
B J
August 9, 2024